Maternal and Child Health Services Mobile Application Prototype: A Case Study of Puskesmas Sungai Duren Muara Enim Regency
Abstract
The Sungai Duren Community Health Center (Puskesmas), located in Muara Enim Regency, provides essential maternal and child health services. Currently, patient registration and data management are conducted manually using patient data books, leading to inefficiencies, errors, and data loss. This research aims to develop a UI/UX mobile application that enhances maternal and child health services at the health center. The study employs the Design Sprint 2.0 methodology, a rapid, iterative, and user-centered design approach consisting of five stages: Understand, Define, Decide, Prototype, and Test. The design of the application was created using Figma, and its effectiveness was evaluated through usability testing, using the System Usability Scale (SUS) and Net Promoter Score (NPS). The results of the study show that the application improves operational efficiency, enhances user satisfaction, and provides better access to health data, demonstrating the potential for scalable and replicable solutions in rural and underserved healthcare settings.
Downloads
References
I. G. Wiryawan, “Android-Based Application for children’s growth Monitoring as a Complement for Child Development Card,” 2021.
S. L. Bucher, A. Young, M. Dolan, G. P. Padmanaban, K. Chandnani, and S. Purkayastha, “The NeoRoo mobile app: Initial design and prototyping of an Android-based digital health tool to support Kangaroo Mother Care in low/ middle-income countries (LMICs),” PLOS Digit. Heal., vol. 2, no. 10, pp. 1–25, 2023, doi: 10.1371/journal.pdig.0000216.
D. R. Alamsyah, M. G. Resmi, and I. Jaelani, “Design Ui/Ux E-Learning English Mobile Using User Centered Design (Ucd) Method,” Sinkron, vol. 8, no. 4, pp. 2434–2443, 2023, doi: 10.33395/sinkron.v8i4.12727.
A. O. Babatunde et al., “Development of an educational and monitoring mobile application for pregnant women in Nigeria,” Front. Public Heal., vol. 12, no. January, pp. 1–7, 2024, doi: 10.3389/fpubh.2024.1368631.
P. Brecht, J. Faßbinder, D. Hendriks, A. Stroebele, and C. H. Hahn, “Rapid Platform Exploration – A Sprint to Discover and Design Digital Platform Business Models,” Athens J. Bus. Econ., vol. 9, no. 1, pp. 27–44, 2022, doi: 10.30958/ajbe.9-1-2.
H. Essop, R. Kekana, and H. Smuts, “Co-designing of a prototype mobile application for fetal radiation dose monitoring among pregnant radiographers using a design thinking approach,” Health Informatics J., vol. 30, no. 3, pp. 1–16, 2024, doi: 10.1177/14604582241284960.
Y. Liu, Y. Xu, and S. Zhou, “Enhancing User Experience through Machine Learning-Based Personalized Recommendation Systems : Behavior Data-Driven UI Design Machine Learning and Personalized Recommendation Systems,” pp. 1–17, 2024.
E. P. Noman and M. Kamisutara, “Design and Build Applications for Maternal and Child Health Promotion and Services to Overcome Stunting in NTT Province,” IJEEIT Int. J. Electr. Eng. Inf. Technol., vol. 5, no. 2, pp. 50–59, 2022, doi: 10.29138/ijeeit.v5i2.1932.
M. A. Kushendriawan, H. B. Santoso, P. O. H. Putra, and M. Schrepp, “Evaluating User Experience of a Mobile Health Application ‘Halodoc’using User Experience Questionnaire and Usability Testing,” J. Sist. Inf., vol. 17, no. 1, pp. 58–71, 2021.
B. Suratno and J. Shafira, “Development of User Interface/User Experience using Design Thinking Approach for GMS Service Company,” J. Inf. Syst. Informatics, vol. 4, no. 2, pp. 469–494, 2022, doi: 10.51519/journalisi.v4i2.344.
S. Nawangsari, R. K. Harahap, H. Al Rasyid, N. Herlina, E. Ekowati, and A. I. Asmarany, “Design of Mobile Digital Healthcare Application For Pregnant Women Based on Android,” MATRIK J. Manajemen, Tek. Inform. dan Rekayasa Komput., vol. 21, no. 2, pp. 439–450, 2022, doi: 10.30812/matrik.v21i2.1527.
W. S. L. Nasution and P. Nusa, “UI/UX Design Web-Based Learning Application Using Design Thinking Method,” ARRUS J. Eng. Technol., vol. 1, no. 1, pp. 18–27, 2021, doi: 10.35877/jetech532.
W. Tania, R. Mai Candra, N. Safaat, M. Affandes, T. Informatika, and U. Islam Negeri Sultan Syarif Kasim Riau, “User Interface untuk Tampilan Website Berita Mobile bagi Penyandang Rabun Dekat User Interface of Appearance for Mobile News Website to Nearsighted Person,” Februari, vol. 22, no. 1, pp. 121–133, 2019.
D. Zuhri, R. Ds, J. Mdes, and M. Ds, “Perancangan User Interface Aplikasi Mobile Pemantau Keluhan Kesehatan Pada Anak Designing User Interface Mobile Applications,” Komun. Vis. Fak. Ind. Kreat. Univ., pp. 1–9, 2018.
J. M. Putri, E. Krisnanik, H. Nurramdhani, T. Tjahjanto, and D. Mahdiana, “Analisis dan Perancangan User Interface dan User Experience BNI Life Mobile dengan Metode User Centered Design,” Inform. J. Ilmu Komput., vol. 18, no. 1, p. 34, 2022, doi: 10.52958/iftk.v17i4.4319.
B. F. Alamandha and R. Yulius, “Usability Analysis of the IBOSS PTSP BP Batam User Interface Using Heuristic Evaluation,” J. Inf. Syst. Informatics, vol. 6, no. 2, pp. 1070–1085, 2024, doi: 10.51519/journalisi.v6i2.756.
P. F. Roveri et al., “Development of a mobile application to support the Community Health Workers in assisting the mother-newborn dyad during home visits *,” pp. 1–12, 2022.
A. F. Adidharma, N. Shelim, S. T. Anqita, and P. W. Handayani, “Designing Indonesian Maternal and Child Health Mobile Applications using User-Centered Design,” J. Sist. Inf., vol. 20, no. 1, pp. 41–57, 2024, doi: 10.21609/jsi.v20i1.1386.
M. Maghalian et al., “Developing and testing a mobile application for imparting knowledge: the positive birth experience guideline to midwifery students,” BMC Med. Educ., vol. 25, no. 1, pp. 1–11, 2025, doi: 10.1186/s12909-025-07147-1.
F. Asrin and Y. Sholva, “User Satisfaction Assessment of Final Project Supervisor Monitoring Information System Using User Experience Design Method,” J. Inf. Syst. Informatics, vol. 4, no. 4, pp. 975–991, 2022, doi: 10.51519/journalisi.v4i4.368.
S. Ernawati and A. D. Indriyanti, “Perancangan User Interface dan User Experience Aplikasi Medical Tourism Indonesia Berbasis Mobile Menggunakan Metode User Centered Design (UCD)(Studi …,” J. Emerg. Inf., vol. 03, no. 04, pp. 90–102, 2022.
S. Balderas-Díaz, M. J. Rodríguez-Fórtiz, J. L. Garrido, M. Bellido-González, and G. Guerrero-Contreras, “A psycho-educational intervention programme for parents with SGA foetuses supported by an adaptive mHealth system: design, proof of concept and usability assessment,” BMC Med. Inform. Decis. Mak., vol. 22, pp. 1–19, 2022, doi: 10.1186/s12911-022-02036-9.
J. E. Jeon, “The Effects of User Experience-Based Design Innovativeness on User– Metaverse Platform Channel Relationships in South Korea,” J. Distrib. Sci., vol. 19, no. 11, pp. 81–90, 2021, doi: 10.15722/jds.19.11.202111.81.
R. Rasmila and M. H. S. Walillah, “Design Thinking’s Role in Enhancing User Experience on Fashion Campus with Attractive UI/UX Design,” PIKSEL Penelit. Ilmu Komput. Sist. Embed. Log., vol. 11, no. 2, pp. 293–308, 2023, doi: 10.33558/piksel.v11i2.7115.
J. A. Saputro et al., “Perancangan Ulang Desain Website SMA N 1 Gamping menggunakan Desain Thinking,” JATI J. Mhs. Tek. Inform., vol. 8, no. 5, pp. 10862–10869, 2024.
Abstract views: 636 times
Download PDF: 242 times
Copyright (c) 2025 Journal of Information Systems and Informatics

This work is licensed under a Creative Commons Attribution 4.0 International License.
- I certify that I have read, understand and agreed to the Journal of Information Systems and Informatics (Journal-ISI) submission guidelines, policies and submission declaration. Submission already using the provided template.
- I certify that all authors have approved the publication of this and there is no conflict of interest.
- I confirm that the manuscript is the authors' original work and the manuscript has not received prior publication and is not under consideration for publication elsewhere and has not been previously published.
- I confirm that all authors listed on the title page have contributed significantly to the work, have read the manuscript, attest to the validity and legitimacy of the data and its interpretation, and agree to its submission.
- I confirm that the paper now submitted is not copied or plagiarized version of some other published work.
- I declare that I shall not submit the paper for publication in any other Journal or Magazine till the decision is made by journal editors.
- If the paper is finally accepted by the journal for publication, I confirm that I will either publish the paper immediately or withdraw it according to withdrawal policies
- I Agree that the paper published by this journal, I transfer copyright or assign exclusive rights to the publisher (including commercial rights)














